Shipping policy
Shipping Policy
Thank you for shopping with Taylored Trading. This Shipping Policy outlines how and when your order will be shipped.
Order Processing Times
All orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).
Please note:
Orders placed after 3pm (UK time) may be processed the following business day.
During busy periods, processing times may be slightly extended.
UK Shipping
We offer the following UK shipping options:
Standard Shipping
Estimated delivery: 2–4 business days
Tracked Shipping
Estimated delivery: 1–3 business days
Shipping costs are calculated and displayed at checkout.
International Shipping
We offer international shipping to selected countries, including the EU, USA, Canada, and Rest of World destinations.
International delivery times vary by destination and typically range from 5–15 business days.
Shipping costs are calculated at checkout based on destination and order weight.
Customs, Duties & Taxes (International Orders)
For international orders:
Customers are responsible for any customs duties, import taxes, or handling fees charged by their local authorities.
These charges are not included in the item price or shipping cost.
Taylored Trading is not responsible for delays caused by customs processing.
Order Tracking
Where available, tracking details will be provided via email once your order has been dispatched.
Please allow up to 24 hours for tracking information to update after dispatch.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at:
tayloredtradinginfo@gmail.com
Include your order number and delivery postcode so we can assist you as quickly as possible.
Incorrect Address
Please ensure all shipping details are correct at checkout.
We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Lost or Delayed Parcels
If a parcel is confirmed as lost by the courier, we will offer either:
A replacement (subject to stock availability), or
A full refund
This will be handled in line with our Returns & Refunds Policy.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: tayloredtradinginfo@gmail.com